VV Privacy Policy

Voulez Vous Ltd

Effective Date: February 2, 2025

1. Data Controller and Contact Information

Voulez Vous (referred to as “we,” “our,” or “us”) is a platform that enables users (“Users”) to discover, learn mixology techniques, and create drinks. Our services are accessible via our website and mobile application (together, the “Platform”).

Address: [Your Address]
Email: privacy@voulezvous.app

2. What Information We Collect

We collect information to provide and improve our services. This may include:

• Registration: Name, email address, username, and preferred language.
• Social Login: If you sign in with Facebook, Apple, or Google, we collect your name and optionally your email address and current city.
• App Usage: Information about your interactions with the app, such as recipes viewed and searches made.
• Device Information: Device type, operating system, and IP address (with your consent).

3. Legal Basis for Processing

• Contract Fulfillment: To provide you with the app and its features.
• Consent: For social login and collecting your device location. You can withdraw consent at any time in your app settings.

4. How We Use Your Information

• Manage your account and provide customer support.
• Personalize your experience with the app.
• Improve the app and develop new features.
• Send you marketing communications (with your consent).

5. Data Retention

We store your information for as long as your account is active. After deletion, some information may be retained for legal or analytical purposes. We use your personal information to maintain our relationship with you as a user. This includes:

• Managing your account access and functionality.
• Providing you with information about updates, policy changes, and terms of service.

If you choose to register or log in using a third-party platform (e.g., Facebook, Apple, Google), you grant us permission to access and collect certain information from your account on that platform. This may include your name, profile picture, and optionally, your email address and current location.

Our legal basis for processing this information is the fulfilment of our contractual obligations to provide you with access to and use of our platform.

We retain your personal information for as long as your account is active. Upon account deletion, we retain identification and contact information for a period of six months for record-keeping purposes.

6. Sharing Your Information

User data is crucial for the operation of our services. To ensure the secure and efficient handling of this data, we collaborate with a network of carefully vetted and security-approved third-party data processors. When engaging data processors, we establish formal agreements that clearly define:

• The scope and duration of data processing activities.
• The specific purposes for which data will be processed.
• The types of personal data involved.
• The rights and responsibilities of both parties.

We only share user data with third-party processors when it is absolutely necessary for the delivery of our services, such as order fulfilment or email newsletter distribution. We do not sell and will not, distribute, or lease user data to third parties unless explicitly authorized by the user or required by law. Our checkout process may involve the use of third-party payment providers. These providers operate as independent data controllers, and your personal data is processed per their respective privacy policies.

7. Security

We employ a range of technical and organizational measures to safeguard the information we collect and prevent unauthorized access or disclosure. User accounts, including personal data, are protected by passwords. To maintain account security, we strongly advise users to:

• Choose strong, unique passwords.
• Regularly update their passwords.
• Log out of their accounts when finished using the app.

When logging in via a third-party application (e.g., Facebook, Google), password management is solely handled by that provider.

While we strive to maintain the privacy of user accounts, it's important to understand that no system is entirely immune to security risks. Factors such as unauthorized access attempts, hardware/software failures, and other unforeseen events may potentially compromise data security.

This Privacy Policy only governs information collected on the Platform.

8. Your Rights

You have the right to:

• Access your information.
• Correct inaccurate information.
• Request deletion of your information.
• Object to the processing of your information.
• Withdraw consent (where applicable).

9. Children's Privacy

Our app is intended for adults. We do not knowingly collect information from children.

10. Updates to this Policy

We may update this policy periodically. We will notify you of any changes.

11. Contact Us

If you have any questions about this policy, please contact us at:

Email: support@voulezvous.app